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Frequently asked questions

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How long does delivery take?

Usually 7-10 working days from payment. Each product shows an estimate, and your order page shows live status.

Are there any hidden charges?

No. Prices include VAT. Delivery is shown on every product and in your cart before you pay, and pickup is free when it's available.

How much is delivery?

Each part shows its own delivery charge, based on its size and weight. Many small parts are delivered free. You see the total before you pay.

What if the part is wrong or damaged?

Contact us within 14 days of delivery and we'll sort a return, replacement or refund.

Can you find a part that isn't on the site?

Often, yes. Send us the part number, your car's registration or VIN and we'll track it down for you.

Will it fit my car?

Every listing shows fitment details in the specifications. If you're not sure, send us your registration or VIN and we'll check before you order.

How do I pay?

By card (Visa or Mastercard) through Revolut, a licensed payment provider. We never see or store your card details.

Can I pick up my order instead?

When pickup is available you can choose it at checkout for free. We'll let you know when your order is ready.

How do I track my order?

You'll get an email with a tracking link after you pay. If you have an account, every order is under My orders.